Coronavirus (COVID-19) Update

Published on June 01, 2020
Coronavirus (COVID-19) Update

We’re Back and We’ve Missed Your Smile!

NDC Group dental practices under normal circumstances operate under very strict levels of infection control including undergoing voluntary, independent and accreditation (QIP) standards as recommended by the Australian Dental Association (ADA) however, these extraordinary times require that additional measures are put in place to protect our patients and our people. Additional measures currently in place include:

  • Additional environmental cleaning of high touch surfaces such as door handles, reception desks and waiting areas
  • Social distancing measures with reception and waiting areas
  • Ensuring quality PPE for our team members
  • Hand sanitiser available for patients
  • Removal of magazines, toys and unnecessary items from reception, kid’s corners and high traffic areas within the practice
  • Pre-appointment screening of all patients (as required by Level 1 Restrictions), to ensure any signs of illness or feeling unwell is reported before entering the practice

Patients are required to report the following symptoms before attending a dental appointment:

  • Fever
  • Cough
  • Shortness of breath
  • Sore throat

If any of the aforementioned symptoms are present the patient will be required to reschedule. The Government recommends any persons experiencing flu like symptoms isolate and by tested for COVID-19 immediately.

Additional Information

The Government recommends for the health and safety of the Australian community, to download the COVID-19 Safe App, to enable quick notification should you come into contact with someone who has tested positive to COVID-19. You can download the app here if you wish to.

It is important to continue to maintain your regular check-ups with your dentist in order to avoid major and sometimes costly dental treatment in the future. If you have had an appointment rescheduled due to COVID-19 restrictions please call 13 8338 or book online to reschedule your appointment. We’ve missed your smile!


What is Coronavirus (COVID-19)?

For up to date information on the current status of Coronavirus (COVID-19) in Australia please Click Here.


How National Dental Care & DB Dental are managing the Coronavirus situation currently in Australia

National Dental Care practices maintain the highest standards of infection control and we are up to date with new recommendations, according to Australian Dental Association Guidelines.
See more at: www.ada.org.au

NDC/DB Dental practices have achieved accreditation from independent industry bodies AGPAL/QIP: www.nationaldentalcare.com.au/quality-commitment

NDC/DB Dental Group has developed a comprehensive policy regarding Coronavirus. The well-being of our patients, providers and team members is of the utmost importance, and forms the basis of our management policy.



For more information regarding NDC/DB Dental Group’s Coronavirus Management Policy please email: info@nationaldentalcare.com.au


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