The leadership team
With over 100 years of combined experience, we have a collection of professional teams, leading us forward, perfecting our craft.
Derek Shearer
Chief Executive Officer (CEO)
Chief Executive Officer, Derek Shearer, is well known and admired for his collaborative skills which built his executive career in multi-national companies. His success in growing businesses with outstanding commercial results in the healthcare, hospitality and retail spheres, has come through in his ability to create and deliver effective strategic plans for business transformation. Derek has developed National Dental Care's strategic direction for Australia-wide growth in top-flight dental practices, with ongoing excellence in clinician training, cutting-edge technology, and a high level of patient care. His ability to collaborate at all levels of the organisation creates unique, customised best-practice systems and policies. These are patient-care-focused and scalable for further growth. Derek is also a well-regarded mentor and coach who demonstrates leadership in complex and dynamic environments, building his teams along with the business.
Mark Fisher
Chief Financial Officer (CFO)
Chief Financial Officer, Mark Fisher, is responsible for leading the finance, information technology, procurement, business development, legal and facilities for National Dental Care. As a member of the Executive Committee, Mark is also involved in developing and implementing the strategic vision of the company. Mark has over two decades of experience in international finance, advisory and capital markets in Australia and London. Before joining NDC, he was senior director at Credit Suisse in Australia, advising on strategic reviews and capital management on over $50 billion of successful transactions. At UBS in London, he also had oversight of healthcare franchises in France, Germany and Switzerland. Mark commenced his career as a Chartered Accountant at KPMG, before spending a decade in London before moving to Australia in 2011.
Louise Hayes
Chief Operating Officer (COO)
Chief Operating Officer, Louise Hayes, has broad leadership experience which encompasses operations, shared services and people + culture. She has a proven track record for leading, facilitating, and managing the execution of strategy and major business initiatives. In addition, she has substantial continuous improvement experience and is an executive known for enabling teams, elevating their performance, and delivering measurable business results.
Chloe Harding
Chief Marketing Officer (CMO)
Chloe Harding, our accomplished Chief Marketing Officer at National Dental Care. With a passion for digital marketing and a proven track record in driving new patient growth, Chloe brings a wealth of expertise and innovative strategies to our team. Leveraging her extensive experience in the healthcare industry, she spearheads our digital marketing initiatives, pioneering targeted campaigns that effectively engage and attract prospective patients. Prior to working in the healthcare sector, Chloe managed digital marketing & digital innovation at Woolworths and News Corp. Chloe's keen understanding of emerging trends and technologies enables her to optimise and grow our online presence, ensuring seamless user experiences and maximizing our reach across various digital platforms. Chloe’s strategic approach to new patient acquisition has played a pivotal role in expanding our customer base and enhancing our reputation as a leading dental group.
Sarah Kitchen
Head of People & Culture
Sarah Kitchen is a dynamic and results-driven leader in People & Culture, with a proven track record of building high-performing teams and fostering workplace cultures where people thrive. Known for her strategic vision and hands-on approach, Sarah excels at aligning people strategies with organisational goals, driving growth, and creating environments where talent can flourish. With extensive experience across healthcare, retail, corporate services, and professional services sectors, Sarah has led complex talent acquisition, organisational development, and culture transformation initiatives. She has successfully implemented company-wide recruitment strategies, scaled high-performing People teams, and partnered with executive leadership to ensure people strategies are closely aligned with business objectives. A natural collaborator, Sarah is passionate about creating workplaces that are inclusive, empowering, and people-focused. Over her career, she has directed initiatives that improved employee engagement and retention, while mentoring and developing future leaders in the field. She believes that great organisations are built on strong relationships, trust, and the ability to adapt to change. Sarah brings a balance of leadership, empathy, and commercial acumen, making her a trusted partner to executives and teams alike in driving organisational success through people.
Dan Drummond
Head of Information Technology
Dan Drummond is Head of Information Technology (IT) at National Dental Care (NDC) where he oversees the company's IT infrastructure, security, and systems. A founding member of the NDC Leadership team joining in 2013, Dan has been instrumental in developing secure online systems, transforming the organisation from a single-entity startup to an expansive network of nearly 100 fully supported practices. Before his role with NDC, Dan managed the IT systems at a mining analytics company, supporting its expansion from three to 155 international sites over 13 years. His extensive IT experience also includes significant IT evolutions in legal, educational, and healthcare organisations. A seasoned expert with over 25 years of experience in IT infrastructure scaling, support, and security. Dan is committed to strategic IT leadership, exceptional practice support framework and fostering team growth. He enjoys mentoring new team members, and helping to shape their careers within NDC's national network. His approach combines a strong commitment to operational excellence with a passion for supporting the practice teams and nurturing the next generation of IT professionals. Dan continues to drive innovation and security at the forefront of NDC ensuring robust support for its ongoing expansion and success.
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