Emergency Care During Hours - National Dental Care
Emergency Care During Hours

National Dental Care dentists will do their very best to see you as soon as possible if your case is considered an emergency.

Pain from decay, knocked-out or chipped teeth and injuries to the jaw and other accidents needs to be treated quickly to save teeth or reduce your pain.

Many of our practices offer emergency care during hours – please call ahead to discuss your needs with your National Dental Care practice. Below you will find information on how to care for your teeth in an emergency until you can see your dentist.


Most people will experience a toothache at some point in their lives. Strong toothache can impact your diet, sleep and moods.

Toothache may have several causes, such as:

  • Newly-erupting teeth in young children
  • Tooth decay or trauma
  • Abscesses and infections
  • Swollen, inflamed gums due to impacted food
  • Hypersensitivity to cold foods and drinks or sweet, sticky foods

An appointment with your dentist can quickly identify the cause of the toothache and start treatment to relieve the pain.

At National Dental Care, our dentists try to see most emergency patients. However, emergency appointments are very unpredictable. It takes varying amounts of time to completely resolve all dental emergencies on the day they present. This is why our typical emergency dental appointment is around 30 mins.

During this time, our dentist will diagnose the cause of your toothache, establish the need for any urgent pain relief treatment and possibly perform this treatment. They will then explain possible long-term solutions for your tooth. Once you have decided which solution is best for you, you make an appointment to complete the full course of treatment.

Chipped and broken tooth

If pain is the result of a chipped or broken tooth a visit to your dentist will determine if the fracture is complicated (with nerve involvement) or uncomplicated (without any nerve involvement).

Whenever possible, bring your fractured tooth fragment to your dentist as it can often be re-bonded to your remaining tooth structure.

Chipped and broken teeth generally require some form of cosmetic dentistry to restore their condition.

If you have chipped or broken your crown or bridge, please contact your National Dental Care dental practice to have these repaired or replaced.

What to do in case of emergency
Knocked out (avulsed) or loose (subluxated) teeth – adult teeth only

Sport and accidents account for a large number of dental emergencies.

Here’s what to do if someone loses a tooth.

Please note this procedure is only for adult teeth, not for milk teeth.

Only touch the top (crown) of the tooth – do not handle the by the root, do not scrub, do not scrape any surrounding tissue on the tooth.  If the tooth needs cleaning, this can be done very gently by immersing it in a sterile saline solution or some milk.

Try to replace the tooth into its original position and hold firmly in place. If that is not possible then place the tooth either underneath your tongue or into a small cup of milk while you transport it to your appointment.

Head straight to your National Dental Care Dentist – in most cases you will be seen quickly.

For loose teeth that have not completely been knocked out, it is important to see your dentist quickly so that you are able to preserve the nerve endings and blood vessels and save your tooth. If you are experiencing pain, place cold pressure to the area.

Broken jaw

A broken jaw will require initial treatment at a hospital to diagnose the extent of the fracture.

In the meantime make sure the jaw is immobilised by strapping and application of cold pressure. A specialist oral and maxillofacial surgeon will need to attend to you and perform surgery to hold your jaw in place.

Lost filling

Over time your fillings may loosen or become damaged as a result of decay, teeth wear or deterioration of the bond between tooth and filling.

Your National Dental Care dentist can replace or repair your filling with a stronger ceramic filling.


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