Alexandra Hills Dentist matchmakes patients
Amanda Colefax, Practice Manager at National Dental Care says “every patient is different. Pairing them with a dentist who communicates on the same level and has a personality to match is important. The right fit means they are more likely to have a bit of a laugh and a pleasant time.”
The reception team will often see a patient come to the desk, chat with them and suggest a provider based on the conversation.
Amanda says “if I have a patient who is particularly anxious I will often pair them with Dr. Denice who gives face massages to create a relaxing environment, whereas kids love Chris, our Oral Health Therapist. He has all the energy of a child himself and he is wonderful at making sure they are smiling as well as learning about their health.”
Patience for patients
Education is such a big part of dental. Teaching people, particularly children, how to brush well and maintain health at home can really impact their overall health.”
As well as communication being key to a positive patient experience, Amanda notes that different dentists have different expertise.
“Dr Zaid, our lead dentist, is really experienced in quite a variety of dentistry so can perform restorative dentistry like crowns, bridges and cosmetic dentistry like veneers. He is also uniquely able to provide sleep dentistry, which is incredible for patients who need work and may have a health condition or severe anxiety that makes it challenging for them to undergo a procedure without a bit of help.”
Confidence in our quality of care
“Overall I love working here and caring for the Alexandra Hills community,” says Amanda. “As well as an amazing team we have undergone voluntary accreditation to ensure our standards of infection control are above requirements. We have state of the art equipment and we have a really welcoming environment.”
Book your appointment with the Alexandra Hills team today.